Tuesday 23 / April / 2024
Muscat: Bank Muscat, the leading financial services provider in the Sultanate of Oman, has called upon customers to take full advantage of its powerful omnichannel Internet and Mobile banking platform for their daily transactions and bill payments. The platform, which is being continuously upgraded, has been recording a massive rise in popularity with well over 1.6 million customers using Mobile and Internet Banking to conduct a wide variety of banking transactions including utility and educational fee payments. Being available 24/7, 365 days a year, Mobile and Internet Banking provide customers the convenience of banking from the convenience of their homes or offices without having to visit a branch.
Speaking on the occasion, Abdullah Hamood Al Jufaili, Assistant General Manager, Digital Banking, said: “In line with our customer-centric vision, Bank Muscat is continuously launching new features to enhance banking convenience for customers, and the consistent rise in active customers reflects the popularity of Mobile and Internet Banking. We thank our customers for their strong confidence and trust in the bank and request them to use the constantly upgraded platform for their banking transactions conveniently any time and from anywhere. In particular, the platform will be very useful in making utility bill and fee payments to a number of institutions in the country.”
Bank Muscat’s continuously upgraded Internet and mobile banking services offer customers a fast, comfortable and secure banking experience. Today, retail banking customers use various features like real-time bill payments for utilities in Oman, such as electricity, water, telecom, mobile top ups, instant credit card bill payments, educational institutions fees payments etc. It is important to note that Mobile and Internet banking allows customers to securely manage and pay all their bills from one place.
Also, both mBanking and Internet banking are able to show the outstanding bill amounts and also payment history with the functionality of date-based searches. Instant payment confirmation is provided at the end of a successful transaction. Some of the newly added billers include: A’Sharqiyah University (fees), FRiENDi (top ups), OpenSooq Services, Awasr (Internet bills), ONEIC (electricity bills) and MEDC (electricity bills).
Mobile and Internet banking also enable a variety of fund transfers within the bank and in Oman, fund transfers across the world via the SWIFT network; speed transfers to a number of countries including Bangladesh, India, the Philippines, Pakistan Sri Lanka and Egypt; Zakat calculator and charity payments. Among the other useful features is the ability of customers to set or reset PIN and disable or enable their debit card for international usage through Internet banking or mBanking, thereby adding an extra layer of security for the benefit of customers.
As the leading financial services provider in the Sultanate for the last four decades, Bank Muscat has the largest banking network in Oman with 146 retail banking branches. With over 820 ATMs / CDMs / FFMs and state-of-the-art Internet and Mobile Banking, customers can meet the vast majority of their financial needs 24/7 from the ease of their homes or offices. Please go to https://www.bankmuscat.com/en/bankingchannels/Pages/default.aspx for more details on the bank’s digital channels.
