Sunday 15 / June / 2025
Muscat: Oman Air has been named the winner of two prestigious titles at the Apex 2025 Awards, securing Best Food & Beverage and Best Cabin Service in the Middle East. The dual recognition highlights the airline’s unwavering dedication to delivering a guest-centric journey that blends authentic Omani hospitality with world-class service standards.
As part of its ongoing drive to elevate the travel experience, Oman Air has recently introduced a series of on-board service enhancements. Among the latest culinary offerings is ‘Roqaa Omania’, a thoughtfully curated Omani-themed menu, and its bespoke dessert featuring the Omani rock rose in partnership with Oman’s renowned fragrance house, Amouage. Combined with exceptional cabin service, every element of the journey is designed to delight guests with the distinctive warmth and charm of Omani hospitality.
"These two awards are a powerful endorsement of our continual efforts to redefine the passenger journey through a blend of heartfelt Omani hospitality, culinary artistry, and exceptional service,” said Con Korfiatis, Chief Executive Officer of Oman Air. “From our cabin crew to our products and catering teams, our people play ensure guests enjoy a seamless and memorable journey, and this is evident time and again in the awards we receive. We are honoured to be acknowledged by our guests; their feedback inspires us to raise the bar at every touchpoint."
In partnership with TripIt® from Concur®, the APEX Awards are the only airline ratings based entirely on travellers’ feedback. For the 2025 honours, passengers rated over one million PNR-verified flights across 600+ airlines using a five-star scale, evaluating seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi, all in under 15 seconds via a single-screen interface.
These awards complement Oman Air’s growing list of accolades, including most recently the APEX World Class™ by YATES+ award, and the Best Airline Staff in the Middle East at the Skytrax 2024 World Airline Awards, which collectively highlight the airline’s industry-leading focus on guest satisfaction, cultural authenticity, and innovation.
