Sunday 20 / April / 2025
Muscat: Eng. Said Hamoud Al Maawali, Minister of Transport, Communications and Information Technology, today issued Ministerial Decision No. (108 /2025), enacting the Regulatory Framework for Government Digital Transformation.
The framework aims to regulate governance and establish the organisational structure for the Government Digital Transformation Programme, ‘Tahawul’, while also defining the controls for implementation across the government sector. It sets out clear roles and responsibilities for all stakeholders involved in executing digital projects and initiatives.
The regulation provides a structured framework to strengthen digital governance and coordinate digital transformation efforts across government entities by clearly defining the roles, authorities and responsibilities of all concerned parties. It also promotes closer integration between the Ministry of Transport, Communications and Information Technology and other government entities, enabling them to implement digital projects within a unified governance model.
The regulation outlines the Ministry’s responsibilities in overseeing the Government Digital Transformation Programme. These include setting operational pathways for the programme, identifying priority initiatives, projects and services, and preparing and issuing relevant policies, frameworks, controls and guiding manuals. The Ministry is also tasked with monitoring the compliance of concerned entities, providing support across all areas of digital transformation and following up on implementation plans by developing the necessary programmes to ensure progress.
The regulation also sets out the obligations of government entities in implementing digital transformation projects and initiatives. Key requirements include establishing a supervisory committee responsible for meeting digital transformation objectives, monitoring the implementation of the IT governance policy issued by the Ministry and preparing and updating relevant plans. Entities must also implement approved digital initiatives, fully digitise essential services and make them available through approved digital channels. Additionally, the regulation calls for enhancing integration, facilitating access to shared digital resources and systems, encouraging community participation in the development of digital services and policymaking and ensuring that all beneficiaries including persons with disabilities and the elderly can access digital information, services and applications.
The regulation also includes controls for delivering digital government services, along with mechanisms to improve user satisfaction.
The Regulatory Framework for Government Digital Transformation will help align efforts and unify direction toward a well-structured national digital transformation. It is based on a unified legislative framework that ensures coordination among state administrative units and promotes compliance with national policies. This, in turn, will strengthen collaboration among stakeholders, simplify work procedures through modern digital systems and support the goals of Oman Vision 2040 in achieving sustainable development.
