Muscat: With the aim of providing best banking services and products to enhance customers’ experience, BankDhofar and Omantel signed a memorandum of understanding (MoU) to launch a co-branded rewards Visa card.
Abdul Hakeem Omar Al Ojaili, the chief executive officer of BankDhofar and Talal Said Al Mamari, CEO of Omantel at Omantel headquarters, signed the MoU.
On the initiative, Al Ojaili said: “At BankDhofar we are always keen to provide our customers with state-of-the-art services and products that are tailored not only to meet their needs but to exceed their expectations. We are proud to partner with Omantel and provide our customers with a first of its kind co-branded rewards Visa card, which comes with a lot of benefits for both BankDhofar and Omantel customers. Such partnerships translate our efforts to offer innovative products to our customers.”
Al Mamari said “We are proud to cooperate with Bank Dhofar. This collaboration will add real value to the services offered by Omantel and Bank Dhofar alike, as well as strengthen our relationship with Makasib members and further enrich their experience.”
Haitham Al Kharusi, Vice President of Consumer Business Unit, commented “We strive at Omantel not only to fulfil our customers’ needs but also to go the extra mile and exceed their expectations. We are glad to be the first telecom company in Oman that inks an agreement with a leading bank to issue a bank card for a loyalty programme, which can be used at millions of Points of Sales across the globe. We are also working on bringing additional value-added services to our customers to reward them for their loyalty.”
The co-branded rewards Visa card will enable customers to rack up points from BankDhofar (Rewards) programme and Omantel (Makasib) programme, which can be redeemed. BankDhofar and Omantel customers may avail for the card from any BankDhofar branch.
With BankDhofar Rewards programme customers can earn points when they use their credit cards. These points can then be redeemed through the website, allowing customers to choose from more than 300 airlines and destinations worldwide. They also have the choice of over 180,000 hotels across the globe to use the points. Additionally, the rewards programme allows customers to redeem points at various shopping outlets, restaurants, cafes, health clubs and spas.
Makasib is a loyalty programme that is designed to enhance the customer experience by offering an opportunity to benefit from a diverse range of rewards by earning points when using any of Omantel mobile, fixed line, and Internet services. Makasib status points can be redeemed for free minutes and data, bill discounts and cash vouchers. The popular rewards programme is divided into 4 tiers and each has its own benefits. These tiers are Al-Ufuq, Platinum, Gold and Silver. All Omantel subscribers are eligible to join Makasib programme.